Take a tour of the specific features that make CallPlus the #1 choice for Indian enterprises, from DND compliance to custom reporting.
CallPlus offers a robust suite of features designed specifically for the Indian market and global standards. Here is what makes our platform stand out:
Compliance & Security
- DND (Do Not Disturb) Filtering: Automatically scrub lists against the national DND registry to ensure compliance.
- Secure Encryption: All voice data is encrypted using TLS/SRTP standards.
- Role-Based Access Control: Granular permissions for Agents, Team Leaders, and Admins.
Agent Productivity Tools
Click-to-Call: Dial numbers directly from any webpage or CRM with a single click.
Script Popup: Dynamic call scripts pop up based on the campaign, guiding agents through the conversation.
Call Disposition Codes: One-click outcomes (e.g., "Interested", "Callback", "Invalid Number") for rapid processing.
Advanced Reporting Suite
Go beyond basic logs. Our reports include:
- Agent Login/Logout Reports
- Break Time Analysis
- Campaign Conversion Rates
- Call Quality Scoring
Experience these features firsthand. Request a free demo today.
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